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Marketing Drives Leads, Not Customers “The outcome of the conversation between the caller and service advisor drives customers.” • Are you spending time, resources, and money listening to phone calls? • Do you have the tools to hold your service advisor, manager, or coach accountable for driving results? • Do you have a phone procedure structured to book appointments with customers who show up and spend money? • How would it impact your business if you could proactively predict your team's ability to follow a procedure and proactively respond when the outcome of a call was unfavorable? The GuestX platform automates the entire process for measuring team productivity. Performance Tracking: Monitor effort, output, and best practice compliance to assess individual and team performance. Actionable Insights: Gain in-depth phone conversation analysis to identify areas for improvement and drive informed decision-making that boosts guest experience and ROI. Team Development: Uncover your team’s full potential and identify coaching opportunities to help team members achieve top-tier performance.